Dedicated to Your Success

Have a question about your products or want more information on the Digital Pharmacist program? Just ask!

You can also give our support line a call at (877) 959-7550

Frequently Asked Questions

Find quick answers to the questions we receive most often.

Mobile App

Questions about your app

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Refills will be sent to your fax machine in store.

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Patients can find the app in both the App store and the Android Google Play store. All they have to do is search your pharmacy's name and then download the app.

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The App Store for iPhone or the Google Play store for Android.

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It's free!

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Absolutely. All you have to do is ask.

Website

Questions about your site

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We can run a search and find out where the domain is registered. From there we can request a transfer or the pharmacist can search for his or her login/password.

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Refills will be sent to your fax machine in store.

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We can customize the website to your liking, all you have to do is describe what you are looking for and we'll get you a custom quote.

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Not a problem! We can request a transfer.

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The website product includes pages for Home (About) , Services, Mobile App, Health News, Refills, Find My Meds, and Contact. Plus 2 additional pages of your choosing.

Any page after that is just $19.

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You can buy it, or we can take care of it for you - totally up to you!

Social

Questions about social media

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Unfortunately posts cannot be approved in advance. However, we love hearing back from our Digital Pharmacists and are always open to feedback and suggestions. We’re constantly tweaking and improving our content to make sure it’s the best it can be.

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While we recommend posting 3-5 times per day, we can post as frequently as you would like.

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Posting twice a day is actually a very ideal frequency. Many big name brands such as WebMD and Drugs.com post at least 3 times a day. You won’t be overwhelming your patients, you will just be giving them access to more up-to-date news.

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Absolutely! But if you would like less than 1 post a day, your posts will take the form of a link share as opposed to our large Facebook friendly pictures sent to Digital Pharmacists receiving 1-2 posts a day.