IKEA warns customers who have a PATRULL KLÄMMA or a PATRULL SMIDIG pressure mounted safety gate that these models are not to be used at the top of a staircase.
The PATRULL KLÄMMA or PATRULL SMIDIG pressure mounted safety gates are safe to use in a doorway between rooms or at the bottom of a staircase.
IKEA has received reports where the friction between the wall and the pressure mounted safety gate has been insufficient to hold the gate in its intended position. In addition, the lower metal bar could constitute a tripping hazard.
If the gate is mounted at the top of a staircase this poses a fall hazard and risk of injury. There have been 3 reports identified where children have been injured as a result of falling downwards on stairs.
Customers who wish to keep their PATRULL KLÄMMA or PATRULL SMIDIG safety gate for use in a doorway between rooms or at the bottom of a staircase can contact IKEA to free of charge receive updated user instructions and new adhesive warning labels to put on their safety gate. The updated user instructions and new adhesive warning labels will be available on Tuesday May 19.
Customer who wish to return their PATRULL KLÄMMA or PATRULL SMIDIG safety gate with manufacturing date stamp 1510 (YYWW year-week) or prior, are welcome to any IKEA store to return it for a full refund. Any PATRULL safety gate extension unit may also be returned for a full refund. Proof of purchase is not required to obtain the refund.
PATRULL KLÄMMA and PATRULL SMIDIG safety gates have been sold since August 1st 1995.
For more information, contact the Returns & Exchange department at any IKEA store or contact IKEA toll-free at (888) 966-4532 for an exchange or full refund.